"Lynne provided HR support for Optimal Payments UK from 2009 to 2012 which involved the recruitment and performance development of staff ranging from call centre, through sales, marketing, to IT, legal and compliance experts. The business has been through the rough and tumble of change brought about by external forces, regulatory change and business transformation. At the centre has been HR. The adjustments up and down to resource requirements, the care and management of retaining the right staff were successfully managed under Lynne's experienced direction.
Lynne adapted quickly to the speed of development of the business, the regulatory influences and the broad range of specialist skills which comes from Optimal Payments. Optimal Payments offers an encompassing innovative financial service particularly aimed at e-commerce and m-commerce merchants and service providers. Regulated by the FSA in respect to E-money licensing, the employee base is wide ranging in skill and seniority. The company is one of very few in the space of managing funds for both merchants and consumers, especially funds which span the virtual and real-world of traditional transactions and new "alternative" payments that have developed in response to the growth in e-commerce." Howard Elsey, Director of Operations, Optimal Payments UK
"Being able to turn to Sycamore House for our HR related work has been a great help to our business, turning what can be a difficult area for small businesses into a constructive part of our operation. Lynne has a detailed understanding of the requirements and challenges faced by employers, but combines this with a genuine concern for the employee’s interests, so has been able to provide us with very balanced and positive HR input." Chris Dodge, RedRat Limited
"AlertMe has grown rapidly over the last couple of years. When we started our rapid growth phase we realised that, whilst we did not need a full time senior HR professional, we did need access to regular professional advice. Lynne provided the right balance of professional advice but with a pragmatic approach which was well suited to an entrepreneurial company. We were able to use Lynne’s services flexibly both to develop our processes and procedures and to help out during times of busy workload (e. g. high volume of interviews) and with a few more complex HR issues. Her contribution was always calm, professional and aligned to what we needed." Michael Black, CFO, AlertMe.com Limited
"Lynne can operate on many levels simultaneously − offering mentoring, guidance and support to individuals and teams at all levels. Be prepared for Lynne to tell you as it is, cutting straight to the issue and then to work with you to build something better and sustainable afterwards. I have known Lynne for many years and she is always my first point of call for advice." Paul Haigney, Partner, EOS Consulting